An Apology

     In the pressures of getting my condo completed and myself moved in by December 31st, we made mistakes. The biggest mistake was measuring. Yes, the cabinets that we thought were supposed to measure 42" were in box numbers that ended in 48 and that figure stuck in our minds. Even when one of them was taken out of the box and measured we read 48" on the tape. Since all the boxes appeared to be the same height, we assumed the cabinets were too big, that they were all 48". Never assume anything! Remember ... assume means make an ass out of you and me!
     Going over to Home Depot this afternoon, my designer told me that the cabinets measured 42". Asking how tall the ceilings were I replied 96" or 8 feet. Calling my contractor he repeated the ceiling height. I told him the cabinets measured 42" even though the box numbers said XXX48. We all agreed that this would be correct and so, the mystery was solved.
     Visually the number stuck in minds eye and even looking at the measuring tape we saw 48 rather than the true measurement.
     At least we can get the cabinets back and continue to get the condo ready to move into by the end of the month ... the end of the year. My designer was going to contact KraftMaid to stop the replacement order. What was still needed were just a few small things that would make the kitchen look nicer but not be of the magnitude a reorder would take.
     However, there is an apology due and I offer it here. I am very sorry for the confusion. Yet, I also stand by some of my reactions in how this was handled. I do credit my designer at Home Depot for helping us see our mistake patiently and kindly. He is helping us to return the cabinets, luckily not far away, and allow us to move forward.

Alan Krug

Thank you for reading my blog. Please, take the time to read earlier blogs where the emphasis here and always is to explore the ways design and art affects our lives ... and always has.